Human Services Case Management and Administration

Do you want to make a difference in the lives of individuals and make an impact in communities? Human services organizations need passionate professionals well versed in both the administrative and client-centered aspects of solving social problems. The Certificate in Human Services Case Management and Administration, administered by WSU’s Department of Human Development, explores multiple aspects of the human services field, ranging from finance and grant writing to psychological disorders and family dynamics.

Students can choose either the case management concentration, focusing on those wanting to work directly with clients, or the administration concentration, designed for those interested in managerial and supervisory roles in human services organizations.

Potential Careers

This certificate program is designed to assist students in building a theoretical and applied understanding of working with people in a variety of human service settings including, but not limited to, social service agencies, health care agencies, non-profits, and educational institutions.

Program of Study—18 semester credits

All courses are 3 credits, unless noted.

A cumulative GPA of 2.6 or better is required in all courses used to fulfill this certificate, and 15 of the 18 credits must be taken in residence at WSU or through WSU-approved education abroad or educational exchange courses.

An asterisk (*) indicates courses not offered through WSU Global Campus.

Required Courses

Nine credits from:

  • H_D 301 – Family Stress and Coping OR H_D 403 [CAPS] – Families in Poverty
  • HD 385 – Perspectives in Human Services
  • H_D 430 [M] – Professional and Grant Writing Skills OR MGMT 301 – Principles of Management and Organization OR PSYCH 308 – Organizational Psychology

Nine credits of Case Management or Administration Focus Electives:

  • CRM J 365/SOC 367 – Juvenile Justice and Corrections
  • CRM J 403 [CAPS] – Violence Toward Women
  • H_D 300 – Child Maltreatment
  • H_D 350 [DIVR] – Family Diversity
  • H_D 360 – Death and Dying
  • H_D 410 [M] – Public Policy Issues in Human Development
  • H_D 498 – Field Placement/135 hours (pre-req HD 497 – Professional Preparation Seminar)
  • POL S 436* – Disability, Aging, and Public Policy
  • PSYCH 110 – Introduction to Addiction Studies
  • PSYCH 333 – Fundamentals of Psychological Disorders
  • PSYCH 444* – Basic Clinical Skills

Administration Focus Electives

  • ACCTG 230 – Introduction to Financial Accounting
  • ACCTG 231 – Introduction to Managerial Accounting
  • H_D 334* – Principles of Community Development
  • H_D 479 – Planning and Evaluation in Human Development
  • H_D 498 – Field Placement/135 hours (pre-req HD 497 – Professional Preparation Seminar)
  • MGMT 401 – Leading People and Organizations
  • MGMT 450 – Personnel and Human Resources Management
  • MKTG 379* – Professional Sales
  • POL S 436* – Disability, Aging, and Public Policy
  • POL S 442* – Leadership Skills for the Public Sector
  • POL S 445* – Public Personnel Administration
  • PSYCH 308 – Organizational Psychology
  • PSYCH 309 – Diversity in Organizations

Awarding of the Certificate

At the beginning of the student’s final semester of coursework, the student should apply for the certificate through myWSU. This will notify the Registrar’s Office to confer the certificate. Here’s how: From the myWSU Student Homepage, select Academic Advising, then Apply to Graduate. The certificate should display as an option to select to Apply for Graduation. Certificates require a separate graduation application and are mailed separately from diplomas.