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Technology Requirements

Students taking courses through the Global Campus need regular access to a computer with Internet access. Because your computer is your connection to your courses – essentially the way you "go to class" – you also need to have a backup plan should your primary computer become unavailable.

If you are seeking a degree, it may be possible to receive a loan through financial aid for a computer: Learn More


Online Media Center

Most required course media is available in the online Media Center so you can watch course videos, presentations, and other media on your computer.

To access the Media Center before the semester begins, select the "Go to Media Center" link of any WSU Online Current Student web page, or go to myWSU and select the Global Campus Media Center link from Global Campus Quick Links section of your Online Student home page.

We recommend that before your courses begin you perform the speed test to ensure you are able to view the media successfully. The speed test checks the average download speed on your computer.

If your average download speed indicates that you will have issues viewing online media, and your course contains videos, we recommend that you request hard copies of the online media for your courses.

Note: Please ensure that all popup blockers are configured to accept popups from https://learn.wsu.edu, or disable them.



TECHNOLOGY MINIMUM REQUIREMENTS
Internet connection Cable Internet or DSL recommended
Windows Operating System minimum requirements Windows 7/Vista

800-MHz or faster 32-bit (x86) or 64-bit (x64) processor

1 GB of RAM
Windows browser requirements Download the most recent version of Google Chrome, Firefox, Microsoft Internet Explorer, or Safari (free downloads)

Note: Please ensure that all popup blockers are configured to accept popups from https://learn.wsu.edu, or disable them.
Macintosh Operating System minimum requirements Mac OS X 10.6

Intel Core™ Duo 1.83GHz or faster processor

1 GB of RAM
Macintosh browser requirements Download the most recent version of Google Chrome, Firefox, or Safari (free downloads)

Note: Please ensure that all popup blockers are configured to accept popups from https://learn.wsu.edu, or disable them.
Media hardware DVD player
Media software Flash Player (download)

Adobe Reader (download)

Java (download)
You may also need any of the following players Real Player* (download)

Windows Media Player (download)

QuickTime (download)

*When using RealPlayer, firewalls might cause problems that require reconfiguring settings. If you are connecting to the Internet via AOL, MSN, Earthlink, Sympatico, Mindspring, Netcom, Sprynet, Compuserve, Prodigy Internet, or another common internet service provider (ISP), you should not need to configure RealPlayer for use with a firewall.
Other possible requirements Many courses have online proctored exams which are proctored by Global Campus Online Proctoring. Students must use Google Chrome for online proctoring sessions. See additional proctoring requirements on the GC Proctoring System Check page.

If you aren’t able to view videos or have questions, contact WSU Online Support at 800-222-4978 (select 1 for faculty and technical support), or send an email to wsuonline.support@wsu.edu.




The Global Campus, PO Box 645220, Washington State University, Pullman WA 99164-5220, 800-222-4978, 509-335-3557, Contact Us
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