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Before Your Course Begins, Ensure that You are Tech Ready

Students taking courses through the Global Campus need regular access to a desktop or laptop computer with Internet access. Because your computer is your connection to your courses—essentially the way you “go to class”—you also need to have a backup plan should your primary computer become unavailable. Check the requirements below to ensure that your computer is equipped, and be sure to review the information about protecting your computer on our Tech Support page

If you are seeking a degree, it may be possible to receive a loan through financial aid for a computer. The Academic Year Revision Request form may be submitted when a student has a specific type of additional or unexpected education-related cost that is not originally included in their cost of attendance. This includes computer costs, transportation, rent/mortgage, child care costs, etc. 

Your Computer’s Connection Speed

Most required course media is available through the Kaltura Media Gallery in your course space so you can watch course videos, presentations, and other media on your computer.

Perform the speed test to ensure you’ll be able to view course videos and other media successfully.

The speed test checks the average download and upload speeds on your computer. If your course has online proctored exams, virtual proctoring requires connection speeds of at least 2 Mbps download and 2 Mbps upload.

Note: Please ensure that all popup blockers are configured to accept popups from, or disable them.

TechnologyMinimum Requirement
Internet connectionCable Internet or DSL recommended
Windows Operating System minimum requirementsWindows 7 (Vista is no longer supported)

2 GHz or faster 32-bit (x86) or 64-bit (x64) processor that is SSE2 capable

1 GB of RAM (32-bit) or 2 GB RAM (64-bit)
Windows browser requirementsDownload the most recent version of Google Chrome or Firefox (free downloads), or use Microsoft Edge. Blackboard no longer supports Internet Explorer.

Note: Please ensure that all popup blockers are configured to accept popups from, or disable them.
Macintosh Operating System minimum requirementsMac OS X 10.10

Intel Core™ Duo 2GHz or faster processor

2 GB of RAM
Macintosh browser requirementsDownload the most recent version of Google Chrome, Firefox, or Safari (free downloads)

Note: Please ensure that all popup blockers are configured to accept popups from, or disable them
Media softwareDownload the most recent version of Flash Player or Adobe Reader (free downloads)

Note: Course requirements may vary.
Course requirements vary. You may also need any of the following players:Download the most recent version of Real Player*, Windows Media Player, or QuickTime (free downloads)

*Note: When using RealPlayer, firewalls might cause problems that require reconfiguring settings. If you are connecting to the Internet via AOL, MSN, Earthlink, Sympatico, Mindspring, Netcom, Sprynet, Compuserve, Prodigy Internet, or another common internet service provider (ISP), you should not need to configure RealPlayer for use with a firewall.
Microphone and Webcam (for online virtual proctored exams) Visit Global Campus Proctoring Services for proctored exam info Microphone: any microphone, either internal or external

Webcam: 320 x 240 VGA resolution (minimum) internal or external

If you aren’t able to access videos or have questions, contact WSU Online Support at 800-222-4978 (select 1 for faculty and technical support), or send an email to

Washington State University Global Campus