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Going to Class via Computer

Students taking courses through the Global Campus need regular access to a desktop or laptop computer with Internet access. Because your computer is your connection to your courses—essentially the way you “go to class”—you also need to have a backup plan should your primary computer become unavailable. In addition, be sure to review the information about protecting your computer on our Tech Support page

If you are seeking a degree, it may be possible to receive a loan through financial aid for a computer.

Your Computer’s Connection Speed

Most required course media is available through the Kaltura Media Gallery in your course space so you can watch course videos, presentations, and other media on your computer.

Perform the speed test to ensure you’ll be able to view course videos and other media successfully.

The speed test checks the average download and upload speeds on your computer. If your course has online proctored exams, Examity online proctoring requires connection speeds of at least 2 Mbps download and 2 Mbps upload.

Note: Please ensure that all popup blockers are configured to accept popups from https://learn.wsu.edu, or disable them.

TechnologyMinimum Requirement
Internet connectionCable Internet or DSL recommended
Windows Operating System minimum requirementsWindows 7 (Vista is no longer supported)

1 GHz or faster 32-bit (x86) or 64-bit (x64) processor that is SSE2 capable

1 GB of RAM (32-bit) or 2 GB RAM (64-bit)
Windows browser requirementsDownload the most recent version of Google Chrome, Firefox, or Microsoft Internet Explorer (free downloads)

Note: Please ensure that all popup blockers are configured to accept popups from https://learn.wsu.edu, or disable them.
Macintosh Operating System minimum requirementsMac OS X 10.10

Intel Core™ Duo 1.83GHz or faster processor

2 GB of RAM
Macintosh browser requirementsDownload the most recent version of Google Chrome, Firefox, or Safari (free downloads)

Note: Please ensure that all popup blockers are configured to accept popups from https://learn.wsu.edu, or disable them
Media softwareDownload the most recent version of Flash Player or Adobe Reader (free downloads)

Note: Course requirements may vary.
Course requirements vary. You may also need any of the following players:Download the most recent version of Real Player*, Windows Media Player, or QuickTime (free downloads)

*Note: When using RealPlayer, firewalls might cause problems that require reconfiguring settings. If you are connecting to the Internet via AOL, MSN, Earthlink, Sympatico, Mindspring, Netcom, Sprynet, Compuserve, Prodigy Internet, or another common internet service provider (ISP), you should not need to configure RealPlayer for use with a firewall.

If you aren’t able to access videos or have questions, contact WSU Online Support at 800-222-4978 (select 1 for faculty and technical support), or send an email to wsuonline.support@wsu.edu.

 

 

 

 

Washington State University Global Campus