{"id":146,"date":"2020-05-13T09:05:05","date_gmt":"2020-05-13T16:05:05","guid":{"rendered":"http:\/\/online.wsu.edu\/techready\/?page_id=146"},"modified":"2026-02-20T07:01:15","modified_gmt":"2026-02-20T15:01:15","slug":"general-technology-tutorials","status":"publish","type":"page","link":"https:\/\/online.wsu.edu\/techready\/tech-tool-resources\/general-technology-tutorials\/","title":{"rendered":"General Technology Resources"},"content":{"rendered":"<header class=\"wsu-article-header \">\r\n\t<h1 class=\"wsu-article-header__title\">\r\n\t\tGeneral Technology Resources\t<\/h1>\r\n\t\t<\/header>\r\n\n\n<div class=\"wsu-row wsu-row--sidebar-right\" >\r\n    \n<div class=\"wsu-column\"  style=\"\">\r\n\t\n\n<p>As an online student, you may encounter a wide variety of hardware, software, internet-based resources, and other technology tools and interfaces. <\/p>\n\n\n\n<p>Explore some general resources and tutorials below to help you along the way.<\/p>\n\n<\/div>\r\n\n\n<div class=\"wsu-column add-feed-bullets\"  style=\"\">\r\n\t\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" loading=\"lazy\" width=\"277\" height=\"210\" src=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/2966\/2020\/04\/Get-more-info-01-396x343-2.png\" alt=\"Graphic: Cartoon person with long blond hair and big black glasses rising up out of computer screen.\" class=\"wp-image-201\" \/><\/figure><\/div>\n<\/div>\r\n\n<\/div>\n\n<div class=\"wsu-row wsu-color-background--gray-5 wsu-row--single\" >\r\n    \n<div class=\"wsu-column\"  style=\"\">\r\n\t\n\n<h2 class=\"wp-block-heading\">General Technology Tutorials<\/h2>\n\n\n\n<p>Need general help with your technology skills? <a href=\"https:\/\/www.office.com\/\">Microsoft<\/a> has some helpful tutorials on their <a href=\"https:\/\/support.office.com\/en-us\/office-training-center\">Office 365 suite of programs<\/a>. Below are some links to relevant tutorials from Microsoft:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/support.office.com\/en-us\/article\/microsoft-365-basics-video-training-396b8d9e-e118-42d0-8a0d-87d1f2f055fb?wt.mc_id=otc_home\">Learn the Basics<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.office.com\/en-us\/article\/outlook-training-8a5b816d-9052-4190-a5eb-494512343cca?wt.mc_id=otc_home\">Outlook<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.office.com\/en-us\/article\/word-for-windows-training-7bcd85e6-2c3d-4c3c-a2a5-5ed8847eae73?wt.mc_id=otc_home\">Word<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.office.com\/en-us\/article\/excel-for-windows-training-9bc05390-e94c-46af-a5b3-d7c22f6990bb?wt.mc_id=otc_home\">Excel<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.office.com\/en-us\/article\/powerpoint-for-windows-training-40e8c930-cb0b-40d8-82c4-bd53d3398787?wt.mc_id=otc_home\">PowerPoint<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.office.com\/en-us\/article\/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7?wt.mc_id=otc_home\">Teams<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.microsoft.com\/en-us\/tips\/home\">Office365 Tips<\/a><\/li>\n<\/ul>\n\n<\/div>\r\n\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Browser Tips<\/h2>\n\n\n\n<p>Your browser is your doorway to the internet. It&#8217;s how you will access your virtual course space, as well as conduct research and complete other vital tasks. Knowing how to effectively use your internet browser is essential for success when learning online.<\/p>\n\n\n\n<p>This page is here give you valuable tips on using your internet browsing program to ensure you have the skills you need to succeed.<\/p>\n\n\n<div class=\"wsu-row wsu-color-background--gray-5 screenshot-border wsu-row--single\" >\r\n    \n<div class=\"wsu-column\"  style=\"\">\r\n\t\n<div class=\"wsu-accordion\">\r\n    <h3 id=\"unique-id-1__68058\" class=\"wsu-accordion__title\">\r\n        <button class=\"wsu-accordion__title-button wsu-accordion--toggle\" aria-expanded=\"false\" aria-controls=\"unique-id-1__content\">Accessibility Tools<\/button>\r\n    <\/h3>\r\n    <div id=\"unique-id-1__content\" class=\"wsu-accordion__content\" aria-labelledby=\"unique-id-1__68058\">\r\n        <div class=\"wsu-accordion__content-inner\">\r\n            \n\n<ul>\n<li><a href=\"https:\/\/online.wsu.edu\/techready\/computer-and-web-browser-accessibility\/\">Improving the Accessibility of your Computer and Web Browser<\/a><\/li>\n<\/ul>\n\n        <\/div>\r\n    <\/div>\r\n<\/div>\n\n<div class=\"wsu-accordion\">\r\n    <h3 id=\"unique-id-1__82404\" class=\"wsu-accordion__title\">\r\n        <button class=\"wsu-accordion__title-button wsu-accordion--toggle\" aria-expanded=\"false\" aria-controls=\"unique-id-1__content\">How to Search Google<\/button>\r\n    <\/h3>\r\n    <div id=\"unique-id-1__content\" class=\"wsu-accordion__content\" aria-labelledby=\"unique-id-1__82404\">\r\n        <div class=\"wsu-accordion__content-inner\">\r\n            \n\n<p>Learn tips and tricks for using search engines more effectively. Visit&nbsp;<a href=\"https:\/\/edu.gcfglobal.org\/en\/search-better-2018\/\">Search Better<\/a>.<\/p>\n\n        <\/div>\r\n    <\/div>\r\n<\/div>\n\n<div class=\"wsu-accordion\">\r\n    <h3 id=\"unique-id-1__77353\" class=\"wsu-accordion__title\">\r\n        <button class=\"wsu-accordion__title-button wsu-accordion--toggle\" aria-expanded=\"false\" aria-controls=\"unique-id-1__content\">Browser Basics<\/button>\r\n    <\/h3>\r\n    <div id=\"unique-id-1__content\" class=\"wsu-accordion__content\" aria-labelledby=\"unique-id-1__77353\">\r\n        <div class=\"wsu-accordion__content-inner\">\r\n            \n\n<h4 class=\"wp-block-heading\">What is a Browser?<\/h4>\n\n\n\n<p>A browser is the window you open to access Internet sites. Some examples of browsers are Google Chrome, Firefox, Microsoft Edge, and Safari.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Things to Know<\/h5>\n\n\n\n<p>Once in the browser, there are some areas you should be familiar with:<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Address Bar<br><\/h5>\n\n\n\n<figure class=\"wp-block-image size-medium is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-1-396x56.jpg\" alt=\"Screenshot: Address bar in browser.\" class=\"wp-image-514\" width=\"380\" height=\"54\" srcset=\"https:\/\/wpcdn.web.wsu.edu\/wp-global\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-1-396x56.jpg 396w, https:\/\/wpcdn.web.wsu.edu\/wp-global\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-1-198x28.jpg 198w, https:\/\/wpcdn.web.wsu.edu\/wp-global\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-1.jpg 428w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/figure>\n\n\n\n<p>The address bar is where you type in a URL, or web address, to navigate to the location you wish to view. In this example, the URL for the Washington State University home page is listed:&nbsp;<a href=\"https:\/\/wsu.edu\/\">https:\/\/wsu.edu<\/a><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Common Browser Buttons<\/h5>\n\n\n\n<p>Shown below are Chrome\u2019s browser buttons<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-8.jpg\" alt=\"Screenshot: Graphic of small house for Home button in browser.\" class=\"wp-image-511\" width=\"42\" height=\"37\" \/><\/figure>\n\n\n\n<p><strong>Home<\/strong>: Takes you to the browser\u2019s home page, or the first page you see when you open the browser<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-9.jpg\" alt=\"Screenshot: Left hand arrow for back button in browser.\" class=\"wp-image-512\" width=\"25\" height=\"26\" \/><\/figure>\n\n\n\n<p><strong>Back<\/strong>: Takes you back to pages previously viewed during the session<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-10.jpg\" alt=\"Screenshot: Right arrow for moving ahead to previously browsed web pages.\" class=\"wp-image-517\" width=\"21\" height=\"19\" \/><\/figure>\n\n\n\n<p><strong>Forward<\/strong>: After you have used the back button, takes you ahead to pages previously viewed<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-11.jpg\" alt=\"Screenshot: Circular arrow for reloading web page in browser.\" class=\"wp-image-513\" width=\"33\" height=\"27\" \/><\/figure>\n\n\n\n<p><strong>Refresh<\/strong>: Reloads the page you are currently on<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-5.jpg\" alt=\"Screenshot: Minimize and maximize buttons on PC.\" class=\"wp-image-508\" width=\"71\" height=\"13\" \/><\/figure>\n\n\n\n<p><strong>Minimize\/Maximize &#8211; PC Browsers<\/strong>: This set of buttons is located in the upper right hand corner of PC browsers: The button on the left (looks like a horizontal line) minimizes the browser to the bottom of your computer screen, the middle button (overlapping squares) maximizes the screen so it fits the entire computer monitor, and the right hand button (X) closes the browser page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-6.jpg\" alt=\"Screenshot: Three lights in a horizontal row: red, yellow, green.\" class=\"wp-image-509\" width=\"62\" height=\"24\" \/><\/figure>\n\n\n\n<p><strong>Minimize\/Maximize &#8211; Mac Browsers<\/strong>: This set of buttons is located in the upper left hand corner of MAC browsers. The red dot will close the browser page, the yellow dot will minimize the browser to the bottom of your computer screen, and the green dot will maximize the page to fill the monitor.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-7.jpg\" alt=\"Screenshot: Three lines stacked vertically - a hamburger menu icon.\" class=\"wp-image-510\" width=\"27\" height=\"22\" \/><\/figure>\n\n\n\n<p><strong>Menu<\/strong>: Menu allows you to view settings and make changes to your browser<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Browser Tabs<\/h5>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-2.jpg\" alt=\"Screenshot: Address bar of browser with New Tab area circled.\" class=\"wp-image-515\" width=\"633\" height=\"76\" srcset=\"https:\/\/wpcdn.web.wsu.edu\/wp-global\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-2.jpg 646w, https:\/\/wpcdn.web.wsu.edu\/wp-global\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-2-396x48.jpg 396w, https:\/\/wpcdn.web.wsu.edu\/wp-global\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-2-198x24.jpg 198w\" sizes=\"(max-width: 633px) 100vw, 633px\" \/><\/figure>\n\n\n\n<p>Tabs allow you to have multiple web pages open at the same time within the same browser.<\/p>\n\n\n\n<p>To open a new page, click in the small tab to the right of all open tabs (circled above in red). On some browsers, you\u2019ll see a plus sign (+) in the small tab.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Bookmarks<\/h5>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/s3.wp.wsu.edu\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-3.jpg\" alt=\"Screenshot: address bar in browser, with bookmarks below.\" class=\"wp-image-516\" width=\"319\" height=\"89\" srcset=\"https:\/\/wpcdn.web.wsu.edu\/wp-global\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-3.jpg 326w, https:\/\/wpcdn.web.wsu.edu\/wp-global\/uploads\/sites\/2966\/2022\/03\/BrowserBasics2015-3-198x55.jpg 198w\" sizes=\"(max-width: 319px) 100vw, 319px\" \/><\/figure>\n\n\n\n<p>For easy access to websites you visit often, you can keep web addresses in the Bookmarks Bar.<\/p>\n\n        <\/div>\r\n    <\/div>\r\n<\/div>\n\n<div class=\"wsu-accordion\">\r\n    <h3 id=\"unique-id-1__15379\" class=\"wsu-accordion__title\">\r\n        <button class=\"wsu-accordion__title-button wsu-accordion--toggle\" aria-expanded=\"false\" aria-controls=\"unique-id-1__content\">Canvas Browser Support<\/button>\r\n    <\/h3>\r\n    <div id=\"unique-id-1__content\" class=\"wsu-accordion__content\" aria-labelledby=\"unique-id-1__15379\">\r\n        <div class=\"wsu-accordion__content-inner\">\r\n            \n\n<p>Check whether your web browser works well with Canvas. Visit&nbsp;<a href=\"https:\/\/community.canvaslms.com\/t5\/Canvas-Basics-Guide\/What-are-the-browser-and-computer-requirements-for-Canvas\/ta-p\/66\">Canvas Browser Requirements<\/a>&nbsp;for information.<\/p>\n\n        <\/div>\r\n    <\/div>\r\n<\/div>\n\n<div class=\"wsu-accordion\">\r\n    <h3 id=\"unique-id-1__43810\" class=\"wsu-accordion__title\">\r\n        <button class=\"wsu-accordion__title-button wsu-accordion--toggle\" aria-expanded=\"false\" aria-controls=\"unique-id-1__content\">How to Clear Your Browsing History<\/button>\r\n    <\/h3>\r\n    <div id=\"unique-id-1__content\" class=\"wsu-accordion__content\" aria-labelledby=\"unique-id-1__43810\">\r\n        <div class=\"wsu-accordion__content-inner\">\r\n            \n\n<p>When you need to access videos, or connect with the proctoring service, your video feeds will run much smoother if you first clear your browser history. By doing so, you clear the history of all websites you have&nbsp;visited or interacted with.<\/p>\n\n\n\n<p>If you are experiencing issues during an online proctored exam, your proctor may ask you to clear your browser\u2019s history while trying to resolve the problem. Please visit the following links for browser-specific instructions.<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/support.google.com\/accounts\/answer\/32050?sjid=1792448987665173908-NA\">Google Chrome<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/how-clear-firefox-cache\">Mozilla Firefox<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.apple.com\/guide\/safari\/manage-cookies-sfri11471\/mac\">Apple Safari (Mac)<\/a><\/li>\n<\/ul>\n\n        <\/div>\r\n    <\/div>\r\n<\/div>\n<\/div>\r\n\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Presentation and Collaboration Tools<\/h2>\n\n\n\n<p>WSU faculty may use innovative technology tools to aid in collaboration and presentations while learning online. Learn more about some common tools on our <a href=\"https:\/\/online.wsu.edu\/techready\/tech-tool-resources\/presentation-and-collaboration-tools\/\">Presentation and Collaboration Tools page<\/a>.<\/p>\n\n\n<div class=\"wsu-row pad-bottom wsu-color-background--gray-5 wsu-row--single\" >\r\n    \n<div class=\"wsu-column\"  style=\"\">\r\n\t\n\n<h2 class=\"wp-block-heading\">Virtual Proctoring<\/h2>\n\n\n\n<p>Global Campus courses may require virtual proctoring. To find out if a course requires proctoring, visit the course &#8220;More Information&#8221; page which can be found on the&nbsp;<a href=\"http:\/\/schedules.wsu.edu\/\">schedule of classes website<\/a>. If your course requires proctoring, visit the&nbsp;<a href=\"https:\/\/gcps.wsu.edu\/for-students\/\">Global Campus Proctoring Service<\/a>&nbsp;website for information on equipment requirements.<\/p>\n\n<\/div>\r\n\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">WSU Libraries Database<\/h2>\n\n\n\n<p>Students enrolled in WSU Global Campus have access to WSU Library Resources. Learn more on the <a href=\"https:\/\/libraries.wsu.edu\/info-for\/global-campus\/\">Global Campus student library resource page<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Browser Tips Your browser is your doorway to the internet. It&#8217;s how you will access your virtual course space, as well as conduct research and complete other vital tasks. Knowing how to effectively use your internet browser is essential for success when learning online. This page is here give you valuable tips on using your [&hellip;]<\/p>\n","protected":false},"author":13308,"featured_media":0,"parent":71,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":[],"wsuwp_university_location":[],"wsuwp_university_org":[],"_links":{"self":[{"href":"https:\/\/online.wsu.edu\/techready\/wp-json\/wp\/v2\/pages\/146"}],"collection":[{"href":"https:\/\/online.wsu.edu\/techready\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/online.wsu.edu\/techready\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/online.wsu.edu\/techready\/wp-json\/wp\/v2\/users\/13308"}],"replies":[{"embeddable":true,"href":"https:\/\/online.wsu.edu\/techready\/wp-json\/wp\/v2\/comments?post=146"}],"version-history":[{"count":50,"href":"https:\/\/online.wsu.edu\/techready\/wp-json\/wp\/v2\/pages\/146\/revisions"}],"predecessor-version":[{"id":692,"href":"https:\/\/online.wsu.edu\/techready\/wp-json\/wp\/v2\/pages\/146\/revisions\/692"}],"up":[{"embeddable":true,"href":"https:\/\/online.wsu.edu\/techready\/wp-json\/wp\/v2\/pages\/71"}],"wp:attachment":[{"href":"https:\/\/online.wsu.edu\/techready\/wp-json\/wp\/v2\/media?parent=146"}],"wp:term":[{"taxonomy":"wsuwp_university_location","embeddable":true,"href":"https:\/\/online.wsu.edu\/techready\/wp-json\/wp\/v2\/wsuwp_university_location?post=146"},{"taxonomy":"wsuwp_university_org","embeddable":true,"href":"https:\/\/online.wsu.edu\/techready\/wp-json\/wp\/v2\/wsuwp_university_org?post=146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}