Proctored Exams
What are proctored exams?
Proctored exams are exams supervised by an eligible proctor. Check your course syllabus to see if the exams require a proctor, and if so, what type of proctor is acceptable. Most proctors charge a fee.
Who can proctor exams?
Your course syllabus will indicate exam requirements and acceptable proctoring methods.
Pullman campus students in online courses take proctored exams at the date/time/location indicated in the course syllabus.
Select Show >> next to the type of exam and proctor to learn more.
| Online exam with Global Campus Proctoring Services: |
If the required proctor is Global Campus Proctoring Services, please read the following:
- Global Campus Proctoring Services does not proctor paper and pencil exams.
- You use your own computer and a webcam. Run a System Check to ensure that your system meets the technical requirements for taking an online proctored exam.
- First time using GCPS? See Student Responsibilities.
- Exam Fee: $18 per exam.
- At least two weeks prior to taking the exam, go to the home page and select Schedule an exam. The scheduling window closes 24 hours prior to the exam due date.
- We encourage you to sign in 15 minutes prior to your scheduled exam time.
- Before beginning the exam, check the information in the course space to ensure you have all resources necessary for completing the exam. Do not have items in the room
with you that are not permitted.
The proctor will ask you to display your photo ID, and using your webcam, a 360-degree pan of the room, showing all four walls, the work station you are at, and the computer monitor. See Student Responsibilities. - Make sure the proctor provides the correct exam.
| Online exam proctored by ProctorU: |
If the required proctor is ProctorU, an online proctoring service, please read the following:
- ProctorU (http://www.proctoru.com/wsu/) does not proctor paper and pencil exams.
- You use your own computer, and a webcam. See Technical Specifications.
- First time using ProctorU? See Getting Started.
- Exam Fees: $22.50 for a two-hour exam, $8.75 for each additional hour.
- At least four days prior to taking the exam, log in and schedule your exam. Additional fees apply if less than four days.
- Additional Fees:
- Reserving a proctor three days or less before the exam: $5.00
- Reserving a proctor 45 minutes or less before the exam (if available): $8.75
- Before beginning the exam, check the information in the course space to ensure you have all resources necessary for completing the exam. Do not have items in the room
with you that are not permitted.
The proctor will ask you to display your photo ID, and using your webcam, a 360-degree pan of the room, showing all four walls, the work station you are at, and the computer monitor. - Make sure the proctor provides the correct exam.
| Online exam proctored by a local proctor: |
If the syllabus indicates the online exam can be supervised by a local proctor, you'll first need to know the following:
- For local online exam proctoring, you will not be allowed to use your own computer, so you must confirm that the proctor has a computer with Web access, available for the duration of the exam (check your syllabus).
- Two-weeks prior to the exam, you'll need to determine who your proctor will be, and provide that proctor's information to WSU for approval by completing a request form in zzusis. See details below. (If you've requested the proctor in the past, you'll be able to choose the proctor from a drop-down list.)
See Proctored Exam Locations for a list of acceptable local proctors, and locations who have agreed to proctor WSU Online exams.
At least TWO weeks prior to taking the exam:
- Arrange the exam appointment with your proctor. If you haven't requested the proctor in the past, obtain the following information:
- cost
- testing hours
- if an appointment is required
- ability to facilitate online exams for the full exam time (check your syllabus for exam duration)
- proctor's contact information, including complete business or work address, email, and phone
- Log in to zzusis, and in the Proctored Exams pagelet, select the link for the exam you wish to take, supervised by the local proctor you have arranged. Note: If you are a Pullman, Tri-Cities, Spokane, or Vancouver student, in zzusis select the "Online Student" tab found to the right of the Main Menu to view your Proctored Exams pagelet, as well as the WSU Online Courses and Rental Media pagelets.
- Submit the exam request form with your proctor's info. Any proctor you have used for WSU Online exams in the past should be listed in the drop-down menu. Include the date you've scheduled to take the exam with the proctor, and choose a delivery option. Online exam passwords and instructions are mailed to the proctor, but if you request rush delivery, the exam or password can be emailed, sent via FedEx, or faxed to the proctor. Rush delivery fees will be charged to your student account. See rush delivery instructions
- Your completed exam request will be processed within two business days of receipt and the online exam password will be sent to your proctor’s business address, or emailed to your proctor if you have requested rush email delivery. Exams and online exam passwords are mailed first class to addresses within the United States; outside the United States they are sent via air mail, unless you've chosen a rush delivery option.
- If no rush delivery request, allow two weeks for normal processing and delivery. You'll see the date the exam was sent to the proctor in the Proctored Exams pagelet.
Before arriving at the proctor's site:
- Check the information in the course space to ensure you have all resources necessary for completing the exam. Do not bring items that are not permitted.
- Make sure the proctor provides the correct exam.
- Know the proctor's duties.
- Know your responsibilities.
After taking the exam:
- Angel will timestamp your submitted exam. After you submit your exam, your proctor will collect any additional work you had, if applicable. Your instructor will have access to your submitted exam instantly. View your course space for grading information.
- If you have any additional work with your exam, your proctor will return it to WSU Online in a provided postage paid envelope. If you need your additional work from your exam to be rush delivered to WSU Online, you must provide your proctor with a pre-paid express envelope, or request approval in advance for your proctor to fax or email the additional work to WSU Online. Read Return Delivery of Completed Exams.
- Once received, WSU will mail your exam and additional work to your instructor. Check your course space for grading information.
| Paper and pencil exam proctored by a local proctor: |
If the syllabus indicates the exam is a paper and pencil exam that can be supervised by a local proctor, you'll first need to know the following:
- Two-weeks prior to the exam, you'll need to determine who your proctor will be, and provide that proctor's information to WSU for approval by completing a request form in zzusis. See details below. (If you've requested the proctor in the past, you'll be able to choose the proctor from a drop-down list.)
See Proctored Exam Locations for a list of acceptable local proctors, and locations who have agreed to proctor WSU Online exams.
At least TWO weeks prior to taking the exam:
- Arrange the exam appointment with your proctor. If you haven't requested the proctor in the past, obtain the following information:
- cost
- testing hours
- if an appointment is required
- proctor's contact information, including complete business or work address, email, and phone
- Log in to zzusis, and in the Proctored Exams pagelet, select the link for the exam you wish to have sent to the local proctor you have arranged. Note: If you are a Pullman, Tri-Cities, Spokane, or Vancouver student, in zzusis select the "Online Student" tab found to the right of the Main Menu to view your Proctored Exams pagelet, as well as the WSU Online Courses and Rental Media pagelets.
- Submit the exam request form with your proctor's info. Any proctor you have used for WSU Online exams in the past should be listed in the drop-down menu. Include the date you've scheduled to take the exam with the proctor, and choose a delivery option. Exams and instructions are mailed to the proctor, but if you request rush delivery, the exam or password can be emailed, sent via FedEx, or faxed to the proctor. Rush delivery fees will be charged to your student account. See rush delivery instructions
- Your completed exam request will be processed within two business days of receipt and the exam will be sent to your proctor’s business address, or emailed to your proctor if you have requested rush email delivery. Exams are mailed first class to addresses within the United States; outside the United States they are sent via air mail, unless you've chosen a rush delivery option.
- If no rush delivery request, allow two weeks for normal processing and delivery. You'll see the date the exam was sent to the proctor in the Proctored Exams pagelet.
Before arriving at the proctor's site:
- Check the information in the course space to ensure you have all resources necessary for completing the exam. Do not bring items that are not permitted.
- Make sure the proctor provides the correct exam.
- Know the proctor's duties.
- Know your responsibilities.
After taking the exam:
- Your proctor will note your begin and end time, and collect your completed exam along with any additional work you had with it.
- Your proctor will return the exam to WSU Online in a provided postage paid envelope. If you need your completed exam rush delivered to WSU Online, you must provide your proctor with a pre-paid express envelope, or request approval in advance for your proctor to fax or email your exam to WSU Online. Read Return Delivery of Completed Exams
- Once received, WSU will mail your exam and additional work to your instructor. Check your course space for grading information.
Return Delivery of Completed Exams: << Hide
Return completed exams by mail or express delivery (FedEx, UPS, USPS):
- A postage-paid return envelope is included in the exam packet mailed to the proctor for exams, extra credit notes, or other exam materials that must be returned to WSU Online. If you request rush delivery of your exam by fax or email, a return envelope is not provided.
- The proctor must handle the actual return mailing of exams and exam material. Completed exams cannot be handed to the student for return delivery under any circumstances.
- Regular mail delivery to WSU Online may take up to two weeks.
- To ensure return delivery within a shorter time frame, arrange for express
delivery service (FedEx, UPS, USPS). You are responsible for postage costs
and return-delivery fees for any type of express mail, and from foreign addresses.
Use the following address:
WSU Global Campus
Engineering Laboratory Building Rm 101
PO Box 642761
Pullman, WA 99164-2761
Phone: 800-222-4978
Return completed exams by fax (must be approved by your instructor before requesting the exam):
- If your proctor has indicated that he or she can fax your completed exam to WSU Online, you must first obtain permission from your instructor.
- When you request the exam, indicate in the Comments box that you would like your proctor to fax your completed exam to WSU Online.
- The proctor must handle the faxing of exams and exam material. Completed exams cannot be handed to the student for return faxing under any circumstances.
- The exam must be completed using dark ink.
- Write your full name on every page of the exam.
- Allow half-inch margins around each page.
- The proctor must note the total number of pages and fax all exam material, including the proctor signature page, exam cover page, notes, and scratch paper.
- The WSU Online fax number is 509-335-0872.
Return completed exams by email (must be approved by WSU Online before the exam date):
- When you request the exam, indicate in the Comments box that you would like your proctor to email your completed exam to WSU Online.
- Each page must be identified with your name and WSU ID number.
- The proctor must email all exam materials.
- The original exam must be returned by the proctor to WSU Online by mail. Original exams cannot be handed to the student under any circumstances.
- The WSU Online email address is global.proctor@wsu.edu.
Proctors' Duties << Hide
To supervise an exam as a proctor, the individual must be willing to execute the following duties at his or her place of business:
- after receiving the exam, check to be sure it is the correct exam;
- be aware of what outside materials the test allows (laptop/computer, calculator, notes, text, disability accommodation);
- secure the exam packet until the exam appointment;
- be available during the whole exam appointment;
- provide a quiet area and a table top for taking the exam — and, in the case of an online proctored exam, a computer with Internet access for the full exam time (up to 300 minutes) (students may not provide the computer for the exam);
- identify the student by photo ID if not known personally;
- make sure purses, backpacks, hats, cell phones, personal laptops, and notebooks (unless approved) are not taken into the test room;
- enforce that other individuals are not allowed in the testing area, unless they are approved in advance as part of disability accommodation.
- enforce that children are not allowed in the testing area (students are responsible for arranging for child care and personal matters prior to the exam);
- once the exam begins, monitor that the student does not leave the testing area for any reason until it is completed; the exam will be considered complete once the student leaves the room;
- collect the completed exam material from the student;
- for paper-based exams, note the begin and end time; date and sign the Certification of Supervised Exam form on the proctor's instruction memo;
- handle the return mailing, faxing, or emailing of the exam and any additional work. If an exam must be returned by any type of express mail, students are responsible for any expense incurred but the proctor must handle the actual "mailing" of the exam.
In addition, the proctor should note the following:
- No assistance from computers, electronic devices, persons, references, books or notes are allowed unless otherwise specified.
- The exam is not to be passed on to another proctor without permission from WSU Online.
- Exam questions are not to be retained by the student.
- Special arrangements with WSU Online must be made before the exam can be duplicated or returned by fax or email.
- A postage paid return envelope is provided in the exam packet for paper-based exams. Students requesting special handling must provide the mailer and postage but the proctor must handle the actual return mailing.
- An untaken exam may be held by the proctor for up to 120 days. After that time, untaken exams must be destroyed; they may not be turned over to the student.
Any deviation may invalidate the exam.
Rush Delivery Instructions << Hide
- First confirm with the proctor that exams or online exam passwords can be accepted by other than regular mail.
- Rush delivery (FedEx, fax, email) may be requested by providing your scheduled exam date and method of delivery on the exam request form.
- Even if you request rush delivery, you must still allow up to two business days for processing and delivery of the exam.
- You are responsible for providing the proctor with postage and a mailer to return the completed paper exam and any exam materials (including any additional materials used for online exams).
FedEx Exams
- Choose FedEx as the method of delivery and provide the proctor's physical address (no PO boxes).
- The additional cost of shipping via FedEx will be charged to your student account. This charge covers only shipping exams to your proctor by FedEx; it does not cover returning them to WSU Online by FedEx.
Fax Exams
- Choose Fax as the method of delivery and provide the proctor's fax number.
- A fee of $15 will be charged to your student account.
Email Exams
- Choose email as the method of delivery. The proctor's business email address is required.
- A fee of $15 will be charged to your student account.
Student’s Responsibilities: << Hide
Students taking proctored exams with a local proctor are responsible for the following:
- Confirm with the proctor that proctoring services can be provided for the full exam time (up to 300 minutes), and for online exams confirming that a computer with Internet access will be provided for the full exam time (public libraries may have limited Web access). Students may not provide the computer for an online exam.
- Always bring personal identification with you when taking an exam.
- Arrange for child care and take care of bathroom and other personal matters prior to the exam outside the testing area. Students may not take children or infants into the testing area during an exam.
- Leave purses, backpacks, hats, cell phones, personal laptop, and other electronic devices and notebooks outside the testing area.
- Take blank paper and pens/pencils to the exam in case they are needed.
- Follow the guidelines provided in the syllabus for other special requirements (such as Writing Portfolio).
- Take the exam without assistance from computers, persons, references, books, or notes, unless otherwise specified on the exam.
- Remain in the testing area until you've completed the exam; the exam will be considered complete if you leave the room.
- Submit all assignments preceding an exam before taking the exam, unless otherwise indicated in the syllabus (instructors have the option to refuse to grade an exam if preceding assignments have not been completed).
- Keep print and/or file copies of all your assignments/take-home exams until you receive a grade in a course.
- Understand WSU Standards of Conduct.
